Using sms24me Terms & Conditions — Full Rules for Members

1

Introduction

Welcome to sms24me. These Terms & Conditions ("Terms") govern your use of the sms24me platform and all associated services. By accessing sms24me.net or the mobile app, or by creating an account, you are deemed to have accepted these Terms.

Sms24me is an online gaming and Sports Betting platform serving Bangladesh. We believe in transparency and fairness, which is why all our terms are presented in plain language so every member can understand them.

2

Account Registration

To open an account on sms24me, you must meet the following requirements:

• Each person may only create one account. Multiple accounts are strictly prohibited.
• All information provided at registration — including your name, mobile number, and date of birth — must be accurate and truthful.
• Accounts are strictly personal — you may not open or manage an account on behalf of someone else.
• Keep your account password confidential. Do not share it with anyone.
• The registered mobile number and payment method must belong to the same person.

Identity Verification (KYC)

Sms24me may request a national ID or other verification documents at any time. Withdrawals may be restricted until your account is verified. This is done to keep our members safe.

3

Age Restriction

Sms24me is intended for users aged 18 and above only. Use of this platform by minors is strictly prohibited.

• You will be required to provide your correct date of birth during registration.
• We may request a National ID or birth registration certificate for age verification at any time.
• Any account found to belong to a minor will be closed immediately.
• You are responsible if any underage member of your household accesses your account.

4

Deposits & Withdrawals

Deposit

Sms24me supports deposits via bKash, Nagad, Rocket, and bank transfer. Please keep the following in mind when making a deposit:

• The minimum deposit amount is ৳100 BDT.
• The mobile number used for deposits must match your registered number.
• Deposits from third-party accounts are not accepted.
• Successful deposits are typically credited to your account within 1–5 minutes.

Withdrawal

The following conditions must be met to withdraw your winnings:

• The minimum withdrawal amount is ৳500 BDT.
• KYC verification must be completed before withdrawals can be processed.
• Wagering requirements must be met before withdrawing bonus winnings.
• Mobile banking withdrawals are typically processed within 30 seconds to 5 minutes.
• Bank transfers may take 1–2 business days.

5

Bonuses & Promotions

Sms24me regularly offers a variety of bonuses and promotions. Each bonus has its own terms, which must be read carefully before claiming.

General Bonus Terms

• Each bonus comes with a specific wagering requirement (typically 10x–30x).
• Bonus funds cannot be withdrawn before the wagering requirements are met.
• You cannot claim a new bonus while one is already active.
• Any attempt to abuse bonuses fraudulently will result in the bonus and associated winnings being forfeited.
• Bonuses have a limited validity period and will be automatically cancelled upon expiry.

Welcome Bonus

The welcome bonus on your first deposit can only be claimed once. Attempting to claim the welcome bonus from multiple accounts may result in all associated accounts being closed.

6

Gaming Rules

The following rules apply when playing games on sms24me:

• Each game has its own rules — please read them before you start playing.
• If a game is interrupted due to a technical error, the outcome will be determined based on the state of the game at the time of the error.
• Sms24me is not liable for lost connections — however, we will make every effort to ensure your game data is saved.
• If you have any doubts about the outcome of a game, please contact support within 24 hours.
• In Live Casino games, the dealer's decision is final.

Sports Betting

Additional rules apply to Sports Betting. If an event is cancelled after a bet is placed, the stake is generally refunded. During live matches, odds for in-play betting may change at any moment.

7

Prohibited Activities

The following activities are strictly prohibited on sms24me:

• Creating or operating multiple accounts.
• Creating multiple accounts to abuse bonuses or promotions.
• Using software, bots, or automated systems to play games.
• Attempting to hack or manipulate any game or betting system.
• Colluding with other members to manipulate games or fix outcomes.
• Using the platform for money laundering or concealing the source of illegal funds.
• Harassing or engaging in offensive behavior toward other members.

8

Account Security

You are primarily responsible for keeping your sms24me account secure. Follow the steps below to stay protected:

• Use a strong password — one that includes uppercase and lowercase letters, numbers, and special characters.
• Never share your password with anyone — sms24me support will never ask for it.
• Avoid logging in over public Wi-Fi.
• If you notice any suspicious activity on your account, contact us immediately.

In the event of unauthorized access to your account, we will secure it immediately. However, sms24me is not liable for any losses resulting from a compromised password.

9

Account Closure

Closed by Member

You may close your account at any time. Please withdraw any remaining balance before doing so. Contact support to proceed with account closure.

Closed by sms24me

Sms24me may close or temporarily suspend your account for the following reasons:

• Violation of our terms and conditions.
• Registration with false or misleading information.
• If evidence of fraud or deception is found.
• As directed by the regulatory authority.

10

Liability

Sms24me is an entertainment platform. Gaming and betting carry financial risk. Please make sure you understand the following:

• Wins and losses are both a natural part of gaming — sms24me is not liable for any financial losses incurred.
• If a game is interrupted due to connectivity issues, we will do our best to resolve the matter.
• Sms24me is not responsible for errors caused by third-party payment gateways.
• Members are solely responsible for any personal financial losses resulting from gaming addiction.

11

Changes Policy

Sms24me reserves the right to modify these terms and conditions, in part or in full, at any time. In the event of changes:

• The "Last Updated" date at the top of the page will reflect any changes.
• For significant changes, a notification will be sent to your registered email or mobile number.
• Continued use of the platform after any changes constitutes acceptance of the updated terms.

12

Contact

If you have any questions about these Terms & Conditions, please get in touch with us:

• Email: support@sms24me.net
• Live Chat: Via website or app, 24/7
• Support Hours: 8:00 AM – 12:00 AM (daily)

Our Bangla-speaking support team is always here to help.